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Entry-level accounts role, recognized BPO brand, and metro location increase candidate competition.
Accounts receivable skills transfer across industries moderately well, though BPO context slightly reduces fit.
No explicit years or certifications and typical BPO hiring is flexible, so screening is light.
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Develop and execute medium to long-term sales plans for a defined group of existing clients focusing on account protection, growth, and diversification.
Identify cross-selling, upselling, and repeat sales opportunities within assigned accounts and manage interactions to maximize customer retention and revenue.
Address customer issues to ensure high-quality service and report on retention, business opportunities, and market trends.
Experience Required: Not explicitly mentioned in the JD.
Must be capable of managing medium to long-term sales planning and executing account management strategies.
Ability to work with multiple lines of business and handle face-to-face selling and key account relationships.
No explicit educational qualifications or notice period mentioned.
Experienced in account management or key account sales with focus on medium to long-term client relationships and revenue growth.
Able to independently identify and capitalize on cross/up-selling opportunities in a B2B environment.
Comfortable selling directly to end customers or indirectly through channel partners, with a sales target achievement orientation.