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Metro location and generalist Operations title increase applicant density despite GAM specialization.
Highly specialized AdTech Google Ad Manager operations experience limits cross-industry transferability.
Explicit 6–10 years plus mandatory GAM, leadership, and technical operations experience makes filtering stringent.
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Lead operations within the Google Ad Manager (GAM) ecosystem focusing on technical operations, product support, and workflow optimization.
Manage and mentor technical analysts to drive a high-performance culture and ensure compliance with aggressive SLA targets.
Analyze real-time operational data to identify bottlenecks, optimize workflows, handle critical escalations, and facilitate cross-functional hand-offs.
6+ years experience in Ad Tech product support or technical operations, with 3-5 years focused on Google Ad Manager.
Bachelor’s degree in a relevant technical or analytical field.
2+ years in a lead or capacity management role mentoring technical analysts.
Strong hands-on expertise in GAM delivery troubleshooting, ad-tagging, performance auditing, workforce management, and data-driven reporting.
Experienced in managing high-volume, SLA-driven technical support operations within the Google Ad Manager ecosystem.
Demonstrated ability to lead teams, implement workflow optimizations, and handle escalations effectively in a fast-paced environment.
Strong analytical and communication skills with experience coordinating global cross-functional teams and driving continuous improvement.