Back
Strong brand, generalist title, mid-level experience, Bangalore metro, and broad skillset increase candidate competition.
Skills are transferable, but Prime Services/Capital Markets preference raises domain specificity.
Explicit 3-year requirement plus mandatory UNIX/SQL and production support skills.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Provide L2 production support for Prime Services applications, monitor application health and respond to incidents and service requests.
Perform root cause analysis, implement permanent fixes, and coordinate with development, infrastructure, and business teams for issue resolution.
Support batch jobs, end of day processing, critical releases, and ensure adherence to SLA, ITIL, and operational processes.
Bachelor's degree in Computer Science or related field.
2-3 years of relevant experience in production support or software engineering.
Strong knowledge of UNIX/Linux (shell scripting, commands, log analysis) and SQL (complex joins, subqueries, performance tuning).
Experience in Application/Production Support within financial services and understanding of Incident, Problem, and Change Management.
Experienced in production support specifically in Prime Services, Investment Banking, or Capital Markets applications.
Capable of stakeholder management and coordination across technical and business teams.
For senior profiles (5+ years), able to lead incident resolution, mentor juniors, and drive automation and process improvements.