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Strong employer brand, metro location, generalist distribution title, and broad skill requirements increase applicant competition.
Pharma-specific GxP, cold chain and quality compliance requirements make background fit highly industry-sensitive.
Explicit 10+ years requirement plus mandatory CFA, regulatory, and compliance experience makes shortlisting highly stringent.
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Lead and oversee customer service operations at Carrying & Forwarding Agents (CFAs) ensuring compliance with Safety, Quality, Regulatory, and Cost standards.
Drive continuous improvement, operational excellence, and process digitalization in warehousing and distribution across multiple CFAs.
Manage cost and service delivery including budgeting, cost optimization, compliance audits, and quality management system ownership for warehousing and distribution functions.
Bachelor's degree in Science, Commerce, Supply Chain Management, Logistics, Operations Management or related discipline.
Minimum 10 years of experience in warehousing, distribution, logistics, or supply chain operations.
Strong knowledge and experience managing CFAs, third-party logistics, warehouse operations, and compliance with Quality, EHS and financial standards.
Working knowledge of ERP systems (preferably CERPS) and proficiency in Microsoft Office and digital tools.
Experienced leader in managing large, multi-location warehousing and distribution networks with a strong operational and compliance focus.
Skilled in driving operational excellence, digital transformation, continuous improvement initiatives, and cost optimization in supply chain operations.
Competent in stakeholder management, audits, quality management systems, change control processes, and data-driven decision making.