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Generic sales-support title, 3–4 years mid-level experience, and Pune metro increase candidate competition.
Role skills are moderately transferable but include marine tenders and Movex ERP domain specifics.
Explicit 3–4 years requirement plus ERP (Movex) and aftersales experience required.
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Own end-to-end customer interaction for quotation, order processing, execution, communication, and invoicing for aftersales in the Ocean Division (marine customers).
Manage enquiries, RFQs, and government tender submissions (GEM portal) for marine services and coordinate with global functions for accurate quotations and order fulfilment.
Maintain order execution timelines (TAT), response-time KPIs, invoicing targets, and backlog clarity; act as a coordination interface between customers, distribution centers, sales teams, and inspection agencies.
3-4 years of relevant work experience.
Any Graduate degree.
Experience with after-sales support and order execution.
Proficient with MS Office and ERP system Movex.
Strong commercial knowledge with ability to handle complex quotations and government tenders.
Experienced in coordinating cross-functional teams across geographies for order and invoicing processes.
Demonstrates urgency and proactive communication to meet customer needs and maintain execution timelines.