





Metro location and popular inside-sales title create moderate candidate competition.
Sales skills are easily transferable across industries despite preference for B2B service experience.
Explicit 1–2 years requirement plus CRM and Excel skills yield moderate strictness.
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Manage and nurture an assigned portfolio of key B2B customer accounts focusing on retention, renewal, and revenue growth.
Drive timely contract renewals and reduce churn through proactive customer engagement and issue resolution.
Maintain CRM data accuracy, generate qualified leads for Key Account Managers, and collaborate cross-functionally to meet sales targets and improve customer satisfaction.
1-2 years experience in Inside Sales, Customer Success, Account Management, or Sales Coordination.
Any Graduate degree (preference for Business Administration, Marketing, Communications).
Experience in B2B customer management preferred; experience in service-based industries is an advantage.
Proficient in CRM tools (ICABS, Salesforce, MS Dynamics or equivalent) and Microsoft Office Suite (Excel).
Comfortable managing multiple key accounts with a focus on relationship management and revenue enhancement.
Experienced collaborating across Sales, Operations, Finance, and Customer Service teams for issue resolution and renewals.
Skilled in using CRM systems to maintain data quality, track KPIs, and support sales pipeline management.