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Tier-1 brand, metro location, mid-level generalist AR role, and broad skill requirements create high competition.
Role demands AR/collections, SOX controls and multinational client experience, limiting easy cross-industry transferability.
Explicit 6–12 years, multinational and SOX experience, and US-shift requirements make shortlisting strict.
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Manage a client portfolio to ensure timely payment against contracted terms, using credit management software, emails, and calls.
Resolve client queries and disputes by liaising internally with billing teams and operating companies to ensure clean account reconciliations and maintain accurate records.
Support cash forecasting, ensure SOX-compliant documentation and reporting, and meet monthly group collection targets in a US-shift based role.
6-12 years experience in credit collections within a multinational organization.
Minimum Graduate degree required.
Fluency in English and experience in international client collections mandatory.
Proficiency in Excel and Word, ability to work US shift starting 6:30 PM at Mumbai (Vikhroli) location.
Experienced in high-volume B2B credit collection with demonstrated negotiation and reconciliation skills on international accounts.
Detail-oriented, commercially focused with strong client-service approach and ability to manage internal and external stakeholder relationships.
Organized, able to prioritize against deadlines, and comfortable working under SOX compliance and reporting standards in multinational, matrix environments.