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Mid-level generalist process role with common title and metro location increases applicant competition.
Commercial process and Salesforce/SAP skills transferable across industries but favor B2B commercial operations.
Explicit 4–7 years, mandatory Salesforce/SAP/CPQ/BI skills and process experience make filters strict.
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Optimize and harmonize end-to-end commercial processes globally across Sulzer’s three divisions using LEAN and Six Sigma principles.
Design and govern enterprise-wide commercial process standards, conduct workshops, and map current and future processes.
Act as strategic liaison between business and IT to support Salesforce CRM/CPQ initiatives, manage UAT and deployment, and drive global commercial systems and data governance.
Bachelor’s or Master’s degree in Business Administration, Information Systems, Industrial Engineering, or related field.
4–7 years of experience in business process analysis, preferably in B2B commercial environments.
Proficiency with Salesforce, SAP SD, CPQ, and BI tools; Salesforce Certification preferred but not mandatory.
Fluent English required; knowledge of additional languages like German or French is a plus.
Experienced in sales and service workflows across multiple business units in a global B2B commercial environment.
Skilled in process mapping, continuous improvement methodologies, and leading cross-functional workshops.
Capable of managing stakeholder communication and change management across diverse cultures and functions globally.