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Tier-1 brand, generalist HR operations role, and metro offshore hiring raise candidate competition.
HR operations skills are transferable but US payroll/regulatory experience increases domain specificity.
Mandatory HR operations experience and PeopleSoft skills create moderate filtering without explicit years.
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Provide second-level support for employee inquiries related to verification of employment, data corrections, and time and labor within PeopleSoft.
Manage and ensure accuracy of payroll data processing, including entering and correcting data in the Global Self Service PeopleSoft environment.
Collaborate with vendors and internal departments to resolve complex HR/payroll issues and assist in implementing process and technology enhancements.
Graduate in any discipline (mandatory).
Experience in a similar Human Capital role (HR/Payroll Operations Specialist) working with US business and understanding of USA policies and regulations.
Familiarity with HR systems including PeopleSoft, PeopleSoft Time and Labor, MS Excel, MS Word, and tools like ServiceNow.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing HR/payroll operations in a US business context with strong knowledge of US policies and regulations.
Capable of handling complex inquiries and collaborating with multiple stakeholders including vendors and internal HR teams.
Comfortable working with HR systems such as PeopleSoft and contributing to process improvements and standardizations within HR operations.