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Niche SAP S/4HANA Service Management skillset reduces applicant pool despite Capgemini brand.
Requires specific SAP S/4HANA Service Management expertise, limiting transferable candidates outside SAP environments.
Explicit 6–12 years SAP experience and 4+ years S/4HANA Service Management mandate tight filtering.
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Lead SAP S/4HANA Service Management implementations, enhancements, and support projects aligned with business requirements and service processes.
Analyze and translate business requirements into configured SAP Service Management solutions covering service orders, contracts, warranties, and field service operations.
Collaborate cross-functionally to deliver end-to-end solutions including integration with SAP SD, MM, PM/EAM, CS, and Fiori applications, testing, training, and post-go-live support.
6 to 12 years overall SAP experience, with minimum 4+ years hands-on in SAP S/4HANA Service Management.
Strong functional expertise in service order management, service contracts, warranty management, installed base, resource planning, and service execution in S/4HANA.
Experience with end-to-end implementation lifecycle: fit-gap analysis, solution design, configuration, integration testing, and user training.
Work Experience Required: 6 to 12 years in SAP with focus on S/4HANA Service Management.
Experienced in leading complex SAP S/4HANA Service Management projects involving multiple modules and cross-functional teams.
Able to manage stakeholder communications and collaborate effectively with technical and business teams globally.
Demonstrated capabilities in business process analysis and turning requirements into system configurations and integrated solutions within S/4HANA.