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Tier-1 brand, popular PM title, mid-level experience, Bangalore metro, broad requirements drive high competition.
Core product skills are transferable, but financial services and risk focus increases domain specificity.
Explicit 3+ years requirement plus product and domain expectations increases selection rigor.
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Own the design and delivery of AI-powered user experiences and backend workflows to improve efficiency and accuracy in eBay’s Financial Services, Risk & Trust customer support.
Define detailed product requirements and translate data insights into actionable improvements for teammate-facing tools in assisted services.
Collaborate cross-functionally with engineering, data science, legal, operations, and risk teams to drive measurable customer experience improvements and product scalability.
3+ years of product management or related experience.
Experience or strong interest in financial services, risk management, or customer experience platforms is a plus.
Familiarity with Artificial Intelligence and Machine Learning concepts and their application in product features.
Work Experience Required: 3+ years in product management or related roles.
Operates with a data-driven, analytical mindset focused on solving complex financial services and risk-related customer support problems.
Experienced in building products integrating multiple systems such as APIs and cloud services, ensuring extensible and scalable technical design.
Capable of balancing policy and risk controls within product design while maintaining seamless user and teammate experience.