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Tier-1 brand, metro location, and common mid-level logistics operations profile drive high competition.
Requires 3PL/4PL/DCM and shipment execution expertise, limiting transferability outside logistics and freight industries.
Explicit 2–4 years SCM/logistics requirement and domain expertise make filters moderately strict.
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Own end-to-end Lead Logistics operations post-booking including shipment execution, documentation, visibility, and reporting across 3PL, 4PL, and DCM workflows.
Manage complex operational scenarios, exceptions, customer escalations, and ensure seamless customer experience with accurate data.
Drive KPI governance, conduct root cause analysis for process gaps, support onboarding and migrations, and lead automation/AI initiatives with technology teams.
Graduate degree.
2–4 years of relevant experience in Supply Chain Management, logistics, freight forwarding, or shared services operations.
Experience with 3PL, 4PL, and DCM processes is implicit given role ownership but not explicitly listed as a mandatory filter.
Notice period: Not explicitly mentioned in the JD.
Experienced in managing shipment visibility and milestone tracking across complex logistics workflows.
Proficient in driving performance metrics and conducting in-depth root cause analyses to improve operations.
Comfortable collaborating cross-functionally and implementing technology-driven solutions for process improvement and automation.