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Tier-1 employer and metro location increase applicant density, though senior 10+ requirement narrows the candidate pool.
High—requires deep facility management and client/stakeholder experience, limiting easy cross-industry transferability.
High due to explicit 10+ years FM experience requirement, managerial ownership, and client-facing contractual responsibilities.
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Own end-to-end Occupant and Guest Experience across assigned portfolio, focusing on workplace engagement and service excellence.
Manage client relationships, service delivery, operational procedures, vendor contracts, and compliance to KPIs and safety standards.
Lead and develop Workplace Experience Team including talent acquisition, training, and technology adoption to enhance service delivery on occupant floors.
Minimum 10+ years experience in facility management or hospitality managing large facility operations.
Bachelor's degree required; degree in facilities management, building, business or related field is a plus but not mandatory.
Fluency in English mandatory; on-site location in Bengaluru, Karnataka.
Scheduled weekly hours: 48.
Experienced leader skilled in managing large facility operations with client and vendor stakeholder interface.
Strong analytical and organizational skills with ability to implement technology and digital platforms for workplace experience enhancement.
Proactive in client engagement, operational excellence, and team development within a fast-paced, dynamic environment.