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Tier‑1 brand, mid-level generalist application support role in a metro increases competition.
Technical production support skills transfer across industries but finance domain knowledge raises sensitivity.
Explicit 5–9 years requirement plus multiple mandatory tech skills increases screening strictness.
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Provide technical and business application support to users, acting as liaison between stakeholders, internal technology teams, and vendors.
Participate in application release processes including development, testing, deployment, and post-release verification; support disaster recovery testing.
Analyze applications for risks, vulnerabilities, and security issues; own support projects focused on stability, efficiency, and effectiveness initiatives.
5-9 years of relevant work experience in application support or related technical roles.
Bachelor’s/University degree or equivalent experience.
Technical skills in SQL programming (Oracle/MongoDB), Unix shell scripting, job schedulers (Autosys, Airflow, Ab Initio Control Center), Java tech stack, Documentum, IBM MQ/AMQ messaging, ECS Architecture/Microservices.
Basic business knowledge/understanding of financial markets and products; experience with problem management tools and issue tracking/reporting.
Experienced in application support with ability to handle complex problem solving independently and exercise professional judgment.
Strong communication and diplomacy skills for stakeholder management and collaboration with development and support teams.
Familiarity with production support environment, application release process, and integration of application support functions within broader technology and business context.