Back
Metro location, generalist title, mid-level experience and broad skills increase applicant competition.
Role requires specific last-mile logistics and startup customer-ops experience, limiting cross-industry transferability.
Explicit 6+ years, startup logistics requirement, and team-lead mandate make filters strict.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own end-to-end management of outbound logistics and last-mile delivery, ensuring timely and cost-effective product shipping.
Lead and develop a 12+ member, two-tiered logistics and customer delight team for high performance.
Oversee customer support operations, define key metrics (CSAT, resolution time), and drive improvements to enhance satisfaction and brand loyalty.
6+ years of experience in logistics, last-mile delivery, or customer operations roles within start-ups.
Experience leading teams of at least 5 to 10 members.
Bachelor's degree from a top-tier engineering college.
Located in Bengaluru with some travel required.
Experienced in scaling and managing both logistics and customer support teams in start-up environments.
Strong negotiation skills managing freight and last-mile delivery partners to optimize cost and performance.
Operationally focused leader capable of cross-functional collaboration to resolve systemic customer issues.