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Metro location, generalist operations title, and broad skills (SQL, QA) increase applicant competition.
Requires US insurance policy administration and compliance knowledge, reducing cross-industry transferability.
Explicit 1+ year US-insurance requirement and compliance/process knowledge create moderate screening strictness.
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Support and investigate issues impacting insurance policy administration and customer experience.
Document and track operational incidents, process financial and administrative tasks related to product launches and stabilization.
Collaborate with cross-functional teams to maintain accurate, compliant policy workflows and assist in quality assurance testing.
1+ year of experience in the U.S. insurance industry with familiarity in policy administration and compliance preferred.
Proficiency with Google Workspace, Slack, and productivity tools.
1+ years of SQL experience preferred.
Work Experience Required: 1+ year(s) in U.S. insurance industry.
Detail-oriented with strong organizational and documentation skills focused on operational accuracy.
Analytical mindset with technical aptitude to understand and troubleshoot insurance systems and processes.
Experience working collaboratively in cross-functional teams and communicating findings effectively.