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Strong employer brand, metro location, and a generalist store-operations manager title increase applicant competition density.
Store operations and retail P&L skills transfer across retail and telecom, indicating moderate industry specificity.
No explicit years but requires graduate/MBA preference and P&L/store management skills, so moderate shortlisting filters.
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Ensure adherence to store processes including documentation and system compliance.
Maintain stock availability while minimizing pilferage, wastage, and shrinkage to meet profitability targets.
Coach and train store executives, manage customer satisfaction for walk-in customers, and resolve store-specific issues within defined timelines.
Graduate degree required; MBA preferred.
Experience in retail store management and customer relationship management implied, but exact work experience duration not explicitly mentioned.
Ability to understand and manage Profit & Loss responsibilities.
Location requirement: Kolkata, West Bengal, India.
Experienced manager familiar with retail store operations focused on improving acquisition quality and sales efficiency.
Comfortable managing both on-roll and associate staff with an emphasis on employee retention and performance management.
Capable of inventory control while ensuring customer satisfaction and store profitability in a telecom retail environment.