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Metro Mumbai and mid-level bracket increase applicants, but niche KYC/AML requirement limits pool.
Specialized KYC/AML and fintech regulatory knowledge required, reducing cross-industry transferability.
Explicit 5+ years KYC/CDD, 2+ people management, and regulated AML requirements increase strictness.
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Lead and manage a team of CDD Onboarding Analysts responsible for KYC and KYB reviews of business customers to ensure accurate, compliant onboarding.
Drive operational excellence by monitoring KPIs, managing performance, and improving onboarding processes and customer experience.
Act as key escalation point for complex onboarding and financial crime issues while collaborating with Compliance, Risk, and Operations stakeholders.
Minimum 5+ years experience in KYC/CDD, AML, Financial Crime, Banking or Fintech Operations.
At least 2 years experience in people management or team leadership roles.
Experience working within fintech, payments, banking, or regulated financial services environment.
Work Location: India/Mumbai, Office First strategy indicated (onsite presence expected).
Experienced leader capable of balancing regulatory compliance with customer experience in a fast-paced, high-growth fintech environment.
Demonstrated ability to use data-driven performance management to coach teams, manage risks, and deliver operational improvements.
Strong stakeholder management skills, able to coordinate across multiple functions including Financial Crime, Compliance, and Risk.