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Strong employer brand, metro location, and generalist early-career role increase applicant competition.
Operational facilities skills transfer across industries but property-specific processes increase domain sensitivity.
Explicit years, language and hospitality background requirements make shortlisting moderately strict.
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Serve as the primary contact at the client site, managing guest and tenant interactions and addressing their needs effectively.
Coordinate with multiple departments to ensure high customer satisfaction, manage complaints and feedback within defined turnaround times, and conduct regular customer feedback surveys.
Maintain safety and operational standards by conducting daily premises rounds, reporting issues, managing emergency responses per policies, and assisting in administrative tasks and event management.
Background in hospitality with 1-2 years experience OR 2-3 years in client/customer service roles.
Good communication skills with fluency in English and Hindi.
Willingness to work flexible shifts including weekends and holidays is preferred but not mandatory.
Only female candidates; location strictly on-site in Hyderabad, Telangana.
Detail-oriented and analytical with strong problem-solving abilities to handle complaints, disputes, and service improvement feedback.
Experienced in client-facing roles requiring ownership of service requests and timely resolution within turnaround times.
Comfortable working in a hospitality-like environment with coordination across teams and compliance with safety and operational protocols.