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Moderate competition due to Bangalore metro role and generalist insurance operations requirements.
High because role requires U.S. insurance policy administration experience and domain-specific compliance knowledge.
Moderate filters: 1+ year U.S. insurance experience required plus policy knowledge and SQL preference.
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Support investigation and triage of issues impacting insurance policy administration and customer experience.
Document operational incidents, track trends, and assist in quality assurance testing of insurance products and tools.
Execute manual procedures to maintain compliance and collaborate cross-functionally to communicate issues and process improvements.
Minimum 1 year experience in U.S. insurance industry; familiarity with policy administration and compliance strongly preferred.
Proficient with Google Workspace, Slack, and other productivity tools; SQL experience preferred.
Strong organizational, documentation, and analytical skills with attention to detail.
Work Experience Required: Minimum 1 year in related insurance operations or equivalent.
Early-career professional with exposure to insurance operations and customer experience workflows.
Analytical and detail-oriented with proactive approach to problem-solving and ownership.
Comfortable with cross-functional collaboration and navigating ambiguous situations to clarify next steps.