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Remote role, popular product title, and broad technical plus domain requirements raise applicant competition.
Deep WhatsApp/CPaaS, WebRTC, and billing expertise makes background highly domain-specific and less transferable.
Explicit 8+ years, WhatsApp/CPaaS and technical monetization requirements create strict mandatory filters.
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Own end-to-end strategy, execution, and quality of HighLevel's WhatsApp product across onboarding, templates, flows, calling, AI, and monetization.
Define and drive product roadmap for a reliable, self-serve platform abstracting Meta's Business Platform for non-technical SMB operators at scale.
Lead partnership with Meta and internal teams, run customer discovery, prototype solutions, and manage breaking platform migrations for WhatsApp product.
8+ years of product management experience including senior IC roles like Staff, Principal, or Lead PM.
Deep understanding or strong fluency in WhatsApp Business Platform or related messaging, CPaaS, conversational AI, or telephony domains.
Technical fluency with APIs, webhooks, LLM behavior, rate limits, scalability, and real-time voice (WebRTC/VoIP).
Experience with usage-based monetization, wallet and credit-line systems, and billing accuracy.
Experienced in owning complex B2B SaaS or communication platform products involving third-party platform dependencies and compliance gating.
Analytical with ability to define metrics, run SQL queries, conduct direct customer interviews, and prioritize high-impact issues.
Familiarity with high-growth international markets (e.g., LatAm, India, SEA) and comfortable in fast-growth, remote-first environments.