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Mid-level metro O2C role with common finance skills yields moderate applicant competition.
Requires specialized O2C and billing expertise, limiting cross-industry transferability.
Requires hands-on O2C, billing, collections and systems expertise, enforcing strict domain fit.
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Own administrative management and health checks for multi-million dollar customer accounts (10-50 customers per manager).
Manage accurate customer data including setup, billing systems (Ariba/TRACK), PO resolution, contract linkages, and invoicing requirements.
Resolve Salesforce cases, produce customer reports, and prepare documentation for presentations to C and E level leadership.
Work Location: Hyderabad, Work From Office mandatory.
Shift Timing: 3pm to 12am with willingness to support global working hours.
Work Experience Required: Not explicitly mentioned in the JD.
Mandatory Skills: In-depth Order to Cash (O2C) knowledge (Downstream & Upstream), experience with CMD, E-Billing, Billing, Collections, Cash Application, DRT, contracts and POs processes.
Experienced in complex Order to Cash workflows with ability to independently manage multi-stakeholder interactions.
Skilled in root cause analysis (RCA) to identify and resolve O2C issues effectively.
Able to communicate and present effectively with both GCC and onsite global stakeholders, including senior leadership levels.