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Common BA title and metro demand raise competition despite telecom L2C specialization.
Strong telecom BSS/OSS and CPQ domain focus limits transferability across industries.
Mandatory 10–12 years and telecom L2C expertise make shortlisting highly selective.
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Own end-to-end business analysis for Telecom Lead-to-Cash (L2C) journey including requirement gathering, process optimization, and solution design.
Lead workshops and design thinking sessions to capture telecom BSS/OSS requirements and translate into functional specifications and user stories.
Collaborate with product owners, architects, and development teams to deliver scalable telecom BSS solutions supporting CRM, CPQ, Order Management, Billing, and related domains.
Bachelor’s degree in Computer Science, IT, or related field; Master’s degree preferred.
Around 10-12 years of experience as Business Analyst with strong telecom domain expertise in Lead-to-Cash processes.
Hands-on knowledge of telecom BSS/OSS applications including Lead Management, Opportunity Management, CPQ, Contract Management, Billing, and Invoicing.
Work Experience Required: Around 10-12 years as Business Analyst
Experienced in telecom BSS/OSS domain with deep functional knowledge of sales and order lifecycle for enterprise B2B customers.
Proficient in conducting stakeholder workshops and translating complex telecom business needs into scalable technical solutions.
Able to use AI-assisted analysis tools and deliver actionable business insights in fast-paced, technical environments.