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Metro locations, popular mid-level BA title, and 5+ years experience increase applicant density.
BA skills transferable but observability/SRE domain requires technical platform knowledge.
Explicit 5+ years and platform/operations BA experience with Agile and tooling requirements enforce moderate filtering.
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Own end-to-end requirements gathering and documentation for an Observability and SRE Insights Portal focusing on monitoring dashboards and SLO reporting.
Facilitate workshops and engage with stakeholders such as SRE, Application Operations, and Infrastructure teams to translate ambiguous monitoring needs into clear, testable requirements.
Drive delivery support including functional documentation, backlog prioritization, and support for User Acceptance Testing (UAT).
5+ years of Business Analyst experience in IT or technology delivery, preferably in platform, operations, infrastructure, or enterprise systems.
Strong skills in requirements elicitation and documentation including user stories, acceptance criteria, and BRD/FRD-style documents.
Experience working with Agile/Scrum methodologies and backlog management tools like Jira or Azure DevOps.
Location requirement: Pune & Mumbai (explicit in JD).
Experienced in complex IT environment requirements, especially related to platform monitoring, SRE, or infrastructure operations.
Skilled in translating high-level, ambiguous stakeholder requests into measurable outcomes and detailed dashboard/reporting requirements without needing deep expertise in specific monitoring tools.
Proven facilitation and stakeholder alignment skills with the ability to manage dependencies, risks, and assist with test and delivery processes in Agile frameworks.