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Mid-level analytics role in Bengaluru with common SQL/BI skills yields medium competition.
Strong Salesforce Field Services and CRM analytics focus makes background fit moderately sensitive across industries.
Explicit 6+ years requirement plus mandatory SQL and CRM Analytics skills increases shortlisting strictness to high.
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Analyze large, multi-source datasets to identify trends and generate actionable business insights supporting executive decision-making.
Own and optimize core KPIs and dashboards (Tableau CRM / Einstein Analytics) for the global Field Services organization to drive operational efficiencies and cost reduction.
Translate corporate strategy into data-backed operational roadmaps by partnering with senior leaders and delivering presentations to VP and senior leadership audiences.
Bachelor's or Master's degree in a quantitative field (Statistics, Computer Science) or equivalent experience.
6+ years of experience as a data analyst, business analyst, or similar analytical role.
Strong proficiency in SQL and hands-on experience building dashboards and reports in CRM Analytics (Tableau CRM / Einstein Analytics).
Experience presenting analysis and recommendations to senior leadership or VP-level audiences.
Experienced in CRM Analytics within Salesforce ecosystems, preferably with knowledge of Salesforce Service Cloud or Data 360 data models.
Skilled in statistical analysis including forecasting, gap/variance analysis, and trend detection applied to operational business problems.
Able to craft clear, executive-level narratives from complex data, anticipating leadership questions and tailoring insights accordingly.