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Tier-1 brand, metro location, and a common insurance-operations profile increase applicant competition.
Core processing skills transfer across industries, but insurance regulations and certifications raise domain specificity.
No explicit years or mandatory certifications but grade, language skills, and strict shift adherence moderately filter candidates.
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Manage and process insurance operations tasks to meet SLAs, KPIs, and business objectives with limited support within 90 days.
Ensure compliance with company policies, statutory regulations, and regulatory requirements related to insurance.
Maintain accurate reporting and communication of work status, work within assigned shifts, and adhere to schedule and attendance requirements.
Graduate in any stream.
Prior work experience: Not explicitly mentioned in the JD (implied prior work experience required).
Basic knowledge of insurance broking business and MS Office.
Willingness to work in specified shifts: 2:30 PM to 11:30 PM or 6:30 PM to 03:30 AM, and adhere to schedule and attendance policies.
Holds insurance certification from The Institutes, USA or relevant post-graduate/certificate courses in insurance.
Experience in insurance process roles highly valued.
Strong English communication skills with ability to prioritize tasks under tight timelines and keen attention to detail.