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Remote, generalist systems engineer title and mid-level seniority increase applicant density despite smaller MSP brand.
Core infrastructure and virtualization skills transfer easily across industries.
Many required infrastructure skills and preferred certifications create moderate shortlisting rigidity.
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Provide expert-level technical support and infrastructure management in complex, multi-client data centre environments.
Serve as the highest escalation point for Level 1 and Level 2 engineers, leading root cause analysis and infrastructure improvements.
Design, implement, troubleshoot, and optimize enterprise IT infrastructure including Windows Server, virtualization, storage, and enterprise networking.
Strong expertise with Windows Server, Active Directory, DFS, DNS, DHCP, NTFS permissions, Group Policy, and virtualization platforms such as VMware and Hyper-V.
Experience in MSP or multi-client data centre environments required.
Work Experience Required: Not explicitly mentioned in the JD.
Preferred certifications include VCP, MCSE, RHCE; knowledge of automation tools like PowerShell or Ansible; experience with Azure and Microsoft 365.
Experienced Level 3 Systems Engineer capable of handling escalations and complex system troubleshooting across multiple technologies including server, storage, and virtualization.
Comfortable working remotely within a distributed operations team supporting multiple clients in high-demand environments.
Skilled in standardizing infrastructure configurations, documentation, automation, and mentoring junior engineers.