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Moderate competition due to metro location, known SaaS brand, and senior generalist role with niche Salesforce preference.
High because Professional Services and Salesforce/CPQ skills are industry and product-specific.
High due to explicit 12+ years requirement and mandatory Salesforce/enterprise implementation experience.
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Build, manage, and retain a high-performing Professional Services delivery team located offshore, including hiring, training, coaching, and measuring team effectiveness.
Coordinate with global teams and oversee full lifecycle enterprise software implementations, ensuring reliable project delivery.
Act as a problem solver and communicator, mentoring team members and collaborating cross-functionally on Agile software delivery.
12+ years of experience in the IT industry with strong team management and building skills.
Experience coordinating with global teams and handling full lifecycle enterprise software implementations.
Domain expertise in Salesforce platform or CRM/CPQ is highly desirable but not strictly mandatory.
Engineering degree highly preferred.
Experienced senior manager able to lead offshore teams and coordinate across global units in complex IT delivery environments.
Strong communicator adept at initiating discussions and adapting to diverse communication styles, facilitating collaboration with developers, analysts, product managers, and testers.
Proficient with Agile methodologies and cross-functional team collaboration for enterprise software projects, seeking continuous feedback and best practices.