Back
Generic BA title, mid-level hiring, and metro markets increase applicant density despite niche higher-education CRM requirements.
Strong higher-education CRM/SIS focus reduces cross-industry transferability of experience.
Requires specific CRM/SIS platforms and higher-education domain expertise, enforcing strict candidate filters.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Gather and clarify business requirements from US university stakeholders related to CRM/SIS platforms (e.g., Salesforce, Slate, Ellucian).
Translate requirements into detailed user stories, functional specs, and acceptance criteria for engineering and QA to implement and validate.
Perform process mapping, gap analysis, and maintain documentation to ensure implementations match agreed business outcomes and optimize workflows.
Experience interacting with US higher education stakeholders in admissions, enrollment, IT, or CRM/SIS administration: Not explicitly mentioned in the JD but implied by scope.
Familiarity with CRM/SIS systems such as Salesforce, Slate, Ellucian, and PeopleSoft is necessary given domain focus.
Work Experience Required: Not explicitly mentioned in the JD.
Must be able to produce detailed business and technical documentation (user stories, specs, process maps).
Has strong expertise in analyzing and documenting higher education administrative workflows, especially admissions and enrollment processes.
Operates effectively as the liaison among clients, product management, and engineering teams for clarifying detailed requirements and supporting implementation.
Experienced in managing complex CRM/SIS ecosystems and translating institutional needs into actionable engineering deliverables without owning product roadmaps.