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Tier-1 brand and Bengaluru location increase applicant density despite role's security specialization.
Highly specialized cybersecurity and product deployment skills limit cross-industry transferability.
Multiple mandatory technical skills and security domain experience increase filtering rigor.
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Lead the Cortex Customer Success Architect team to empower clients in preventing cyberattacks and strengthening security processes.
Provide guidance to ensure quick and successful deployment, customization, and adoption of Cortex XDR/XSIAM platforms across customer lifecycles.
Act as product subject matter experts, supporting customers through technical assistance, scripting, troubleshooting, training, and collaborating with product and engineering teams.
Experience with development and maintenance of scripts in Python; JavaScript or PowerShell is a plus.
Experience in security design, architecture, content development, and workload automation involving EDR, SIEM, SOAR, NGFW technologies.
Familiarity with cloud providers such as GCP, AWS, Azure; attack surface management knowledge is a plus.
Experience in customer-facing roles is mandatory; Fluent English required; Work Experience Required: Not explicitly mentioned in the JD.
Proven ability to lead a highly technical team in cybersecurity product deployment and customer success.
Strong hands-on experience with security incident response or SOC analyst/manager roles, enhancing operational credibility.
Comfortable translating technical knowledge into customer-facing materials and collaborating cross-functionally with product and engineering teams.