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Mid-level, metro location, and a generalist operations title increase candidate competition.
Operations and KYC skills transfer across BFSI and regulated industries, but require domain knowledge.
Explicit 2–5 year requirement plus KYC and compliance needs create moderate shortlisting rigidity.
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Review and redesign VKYC workflows to improve approval rates and customer experience.
Assist in implementing automation solutions (e.g. AI-based verification) to streamline onboarding.
Support compliance, quality assurance, and monitor VKYC performance metrics including dashboard creation.
Women professionals with 2 to 5 years of prior full-time work experience.
Career break of 1 to 6 years from full-time employment.
Location: Mumbai; Employment type: 6-month returnship with possibility of full-time conversion based on performance and role availability.
Basic understanding of digital onboarding, KYC processes, and familiarity with digital tools and automation concepts.
Experienced in operations with exposure to KYC/digital onboarding processes and regulatory compliance.
Comfortable collaborating with cross-functional teams like Product, Tech, and Compliance in a project execution environment.
Capable of analyzing performance data and supporting process improvements through problem-solving and use of digital dashboards.