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Mid-level generalist QA role with 2–3 years experience increases candidate competition.
Core QA and L1 support skills are widely transferable across industries, so sensitivity is low.
Explicit 2–3 years plus mandatory manual, API testing, and client communication raises selection strictness to medium.
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Conduct manual testing for both web and mobile applications including regression and feature testing on live product releases.
Perform API testing using Postman and provide L1 technical support involving troubleshooting and system support.
Engage in occasional client communication requiring clear verbal and written English proficiency.
2–3 years of experience in QA with manual testing across web and mobile applications.
Experience with regression, feature, and API testing using Postman.
Clear verbal and written English communication skills for client-facing and support tasks.
Work Experience Required: 2-3 years relevant experience in QA and technical support.
Has prior exposure to L1 technical support, troubleshooting, and ticketing tools such as Jira, Freshdesk, or Zendesk.
Experience or knowledge in travel or ecommerce domain.
Familiarity with performance/load testing (JMeter), test automation (Selenium), or basic programming (Python) is a plus.