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Known global brand and generalist senior role increases applicant density, though seniority reduces volume.
Core infrastructure and DevOps skills are broadly transferable, though regulated gaming compliance slightly limits fit.
Explicit 8-12 years requirement plus leadership and specific tooling experience creates stringent screening filters.
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Lead and mentor a technical support team, overseeing task delegation, performance reviews, and training to ensure team growth.
Manage daily IT infrastructure operations, including system monitoring, incident response, and technical issue triage to minimize downtime.
Drive operational efficiency through process automation and optimization, manage technical projects end-to-end, and act as liaison for cross-departmental technical solutions.
Bachelor's degree in Computer Science, Information Technology, or related field.
8 to 12 years of relevant work experience in IT systems, networks, and software applications.
Proven experience leading or supervising technical teams.
Experience with monitoring and log management tools (e.g., Splunk, Nagios, Grafana, Zabbix).
Demonstrated ability to manage and motivate technical teams in high-pressure, fast-paced environments.
Strong expertise in IT infrastructure operations and incident management with a focus on minimizing downtime.
Familiarity with DevOps practices, CI/CD tools, and preferably holds relevant certifications like ITIL or PMP.