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Common hospitality role with generalist requirements, moderate employer brand, and non-metro location.
Hotel reservation systems and revenue management focus limit cross-industry transferability.
Explicit two-year minimum and mandatory reservation-system, revenue management, and supervisory skills.
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Manage and process guest room reservations accurately using hotel reservation systems to maintain up-to-date occupancy and booking data.
Apply revenue management and upselling techniques to maximize room revenue and optimize occupancy rates.
Supervise reservation associates, prepare monthly reports and forecasts, and coordinate with cross-functional teams for seamless reservation operations.
Minimum 2 years of experience in Reservations, Front Office, Guest Services, or related hospitality roles.
Proficiency with hotel reservation systems, booking platforms, and property management software.
Excellent verbal and written communication skills in English; additional languages preferred.
Not explicitly mentioned in the JD: notice period and educational qualifications.
Demonstrated ability to handle guest interactions professionally with a problem-solving mindset and customer service excellence.
Experience applying revenue management principles, occupancy forecasting, and upselling to drive revenue.
Capability to supervise and mentor team members while managing corporate accounts and rates effectively.