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Niche ServiceNow CTA demand and seniority reduce applicant density despite metro location.
Platform-specific ServiceNow expertise and integrations limit cross-industry transferability.
Explicit 10+ years overall and 5+ years ServiceNow experience create strict shortlisting filters.
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Design and oversee scalable and maintainable ServiceNow solutions aligned with business needs and platform capabilities.
Lead integration efforts with enterprise systems using standard protocols like REST and SOAP while ensuring compliance with governance and security standards.
Lead technical teams through project delivery including configuration, customization, testing, knowledge transfer, and performance monitoring.
Minimum 10+ years total experience with at least 5 years in ServiceNow development and solution design.
Proven experience as a Technical Lead guiding ServiceNow implementations and development teams.
Expertise in ServiceNow Domain Separation, Customer Service Management (CSM), and enterprise integrations including LDAP, Active Directory, and ADFS.
English proficiency at B2 level or higher.
Strong background leading cross-functional technical teams within ServiceNow implementations, focusing on architecture and best practices.
Experience with Agile/Scrum methodologies and familiarity with DevOps pipelines enhances fit.
Possession or pursuit of ServiceNow Certified Technical Architect (CTA) or Certified Implementation Specialist credentials signals top candidacy.