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Medium — strong employer brand and a generalist facilities role increase qualified applicant density.
High — hands-on facilities management, vendor and SLA expertise is strongly domain-specific.
Medium — role demands specific facilities, vendor and SLA skills but lacks strict years or certification filters.
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Manage facility management service delivery during the shift, ensuring completion of high-priority pending works.
Oversee Helpdesk, Mailroom, Front Office, Security, Housekeeping, and Cafeteria operations including escalation management and quality control.
Coordinate with facility and security managers, supervise vendor performance, maintain logs, and ensure adherence to Accenture SLA, KPI, and policies onsite at Coimbatore location.
Location: On-site in Coimbatore, TN.
Experience Required: Not explicitly mentioned in the JD.
Must have knowledge and functionality of Fit tools (VMT, IMT, Site Ops, Site Inspection tool), BGC and work permit tool.
Scheduled work hours: 40 hours per week.
Capable of managing multi-disciplinary facility operations with a focus on operational accountability and vendor management.
Experienced in shift-based facility management with ability to manage escalations and maintain service standards across security, housekeeping, and cafeteria services.
Comfortable working in a structured corporate environment following strict SLAs, KPIs, and compliance protocols.