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Strong Tier-1 employer, common HR ops role and Bangalore location create high competition.
HR operations skills like Workday, onboarding, and payroll are widely transferable across industries.
Explicit 2–4 years plus Workday and HR operations experience implies moderate screening.
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Serve as the primary HR contact for employees and managers, resolving inquiries related to HR policies, compensation, benefits, performance management, leave, payroll, and the employee lifecycle.
Manage multiple communication channels including HR case management, phone, email, and live chat to ensure timely and accurate query resolution.
Coordinate onboarding and offboarding processes, maintain HR data quality in Workday and other HR systems, and support process improvement initiatives.
Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
2–4 years of experience in HR Operations, HR Shared Services, People Operations, or customer support.
Experience with HR systems, preferably Workday and HR case management platforms.
Strong communication skills and ability to manage multiple priorities in a fast-paced environment.
Demonstrated experience in managing HR queries and employee lifecycle processes within a shared services or HR operations environment.
Familiarity with HR technology adoption, especially Workday, and promoting self-service HR tools.
Ability to work collaboratively with People Partners and functional specialists to resolve complex HR issues efficiently.