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Mid-level metro role with a generalist BA title and broad technical requirements increases candidate competition significantly.
Skills are moderately transferable, though property/ERP domain experience increases fit sensitivity.
Multiple explicit must-have filters (5–8 years, SQL, API, CRM/ERP, ITIL) make shortlisting highly strict.
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Own end-to-end requirements gathering, user story creation, and product backlog management for enterprise applications.
Analyze and troubleshoot functional and technical issues including root cause analysis of production incidents and debugging using logs, SQL queries, and API responses.
Collaborate closely with stakeholders and technical teams across development, QA, DevOps, and infrastructure to validate fixes, support releases, and drive continuous improvement.
5–8 years of experience in techno-functional business analysis with exposure to CRM, ERP, Finance, or Property Management applications.
Strong experience in application troubleshooting including SQL querying, API integration analysis (REST, SOAP), and debugging.
Familiarity with Agile/Scrum methodologies and ITIL Incident, Problem, and Change Management processes.
Work Experience Required: 5–8 years in techno-functional analysis roles.
Demonstrates strong technical understanding to bridge business and development teams, capable of reviewing code in C#, .NET, Java, JavaScript, and working with SQL databases.
Experienced in enterprise integration platforms, microservices, SaaS/cloud applications, and authentication technologies like OAuth and SSO.
Proven ability in user story creation, backlog management, UAT planning, and coordinating release activities within Agile frameworks.