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Tier-1 brand, metro location, generalist insurance operations role with unspecified experience increases candidate competition.
Insurance broking knowledge and compliance focus limit transferability outside financial services.
No explicit years or mandatory certifications, but regulatory compliance and strict shift adherence raise shortlisting rigor.
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Handle complex insurance operations tasks focused on insurance broking business processes.
Achieve SLAs, KPIs, and produce accurate reports while adhering to company policies and compliance requirements.
Work assigned shifts (either 2:30 PM-11:30 PM or 6:30 PM-03:30 AM) with schedule adherence and minimal support after initial training period.
Graduate in any stream.
Prior work experience: Not explicitly mentioned in the JD but indicated as 'prior years of work experience' required.
Good command of spoken and written English and basic knowledge of MS Office.
Must be willing to work in specified shifts and adhere to schedule; local Mumbai office or hybrid work with minimum three days onsite per week.
Candidates with insurance certification from The Institutes, USA or relevant post-graduate/certificate courses in insurance.
Basic understanding of insurance broking business dynamics with prior insurance process experience.
Ability to work methodically to meet production and quality targets independently after training.