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Tier-1 employer, metro location, mid-level SRE title, and broad skillset boost applicant competition.
Core SRE skills are transferable, but workplace-technology specifics and banking compliance raise domain specificity.
Explicit 5+ years plus mandatory SRE, observability, automation, and workplace-technology skills increase filter strictness.
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Drive reliability, operational excellence, and automation for Workplace Technology platforms supporting a global workforce.
Lead incident response, root cause analysis, and continuous improvement initiatives to enhance service stability and end-user experience.
Provide technical leadership and governance across Workplace Technology services, including capacity and performance management, and embed SRE practices at enterprise scale.
5+ years of experience in Systems Operations, Infrastructure Engineering, Site Reliability Engineering, or Technology Operations.
Experience supporting large-scale enterprise platforms with global operational responsibility.
Strong background in incident management, problem management, and service reliability.
Work Experience Required: 5+ years. Notice period: Not explicitly mentioned in the JD.
Experienced in implementing Site Reliability Engineering (SRE) practices including service health monitoring, SLOs, SLIs, and operational metrics in large enterprise environments.
Familiar with Workplace Technology platforms such as Microsoft 365 (Teams, Exchange, SharePoint, OneDrive, Copilot), Windows endpoints, Intune, and endpoint management solutions.
Skilled in automation and observability tools and techniques with experience in diverse automation frameworks (PowerShell, Python, Ansible, Terraform) and cloud environments (Microsoft Azure, hybrid cloud).