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Metro-based senior finance operations lead with automation skills at a known consultancy yields moderate competition.
Finance operations and service management skills are broadly transferable across industries.
Explicit 8–12 years requirement plus finance operations and Power Platform automation skills enforce strict candidate filters.
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Own and manage end-to-end service management and ticketing platform for Order to Cash (O2C) processes including Project Accounting, Billing, and Accounts Receivable.
Monitor and ensure SLA adherence, workload balancing across delivery Pods, and provide operational reporting to Finance leadership.
Lead automation initiatives in O2C using Power Automate, Power Apps, and Power BI while maintaining service delivery controls and audit compliance.
Bachelor’s degree in Finance, Accounting, Business, or related discipline.
8–12 years of experience in finance operations, service management, or shared services environments.
Experience working with service management, ticketing tools, workflow platforms, and automation technologies like Power Automate, Power Apps, Power BI.
Ability to work in shift; in-office during onboarding with transition to hybrid (3 days/week).
Experienced in managing structured service delivery within finance shared services or operations, specifically in O2C processes.
Demonstrates strong cross-functional collaboration skills with Finance, IT, and global stakeholders across various levels.
Proficient in implementing and driving workflow automation and operational governance to improve efficiency and compliance.