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Medium competition due to metro location and broad cloud infrastructure skill requirements.
Medium because cloud infrastructure skills transfer broadly, but finance/regulatory experience is advantageous.
Moderate strictness from required cloud operations, IaC, and enterprise incident management experience.
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Provide senior technical leadership across all Cloud Infrastructure Operations towers, including support for complex, high-severity incidents and problem management.
Lead automation initiatives to reduce manual effort and enhance reliability, promoting infrastructure as code and engineering best practices.
Drive platform and operational improvements to enhance service resilience, reduce mean-time-to-repair (MTTR), and define operational standards and runbooks.
Experience with Windows and Linux platform troubleshooting and incident management.
Proven expertise in automation, scripting, and infrastructure as code implementation.
Work Experience Required: Not explicitly mentioned in the JD.
Notice Period: Not explicitly mentioned in the JD.
Experienced in leading cross-platform cloud infrastructure operations with technical authority across multiple teams.
Strong in driving technical escalation, root cause analysis, and permanent fixes for high-severity incidents.
Capable of influencing technical direction through expertise, with a focus on automation and operational excellence.