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Metro location, mid-level generalist platform title, broad skillset, and known employer increase candidate competition.
Platform and cloud operations skills transfer across industries but require specific enterprise platform experience.
Explicit multi-year requirements plus mandatory platform, cloud, and integration skills make screening strict.
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Support implementation, configuration, and maintenance of enterprise innovation platforms, cloud services, and automation workflows.
Provide technical support for prototypes, pilots, and innovation use cases including environment setup, troubleshooting, and issue resolution.
Monitor platform health, ensure secure operations, maintain documentation, and collaborate with business and technical teams to improve platform reliability.
Bachelor’s degree in Computer Science, IT, Engineering, Data Science, or related field.
5+ years in technology roles such as platform engineering, application support, cloud operations, or related areas.
2+ years hands-on experience supporting enterprise platforms, cloud-based solutions, or production support environments.
Working knowledge of cloud platforms (Azure, AWS, or Google Cloud) and experience with APIs, integrations, automation workflows, and support tools.
Experienced in platform operations with strong troubleshooting and collaboration skills across business and technical teams.
Familiar with innovation technologies including automation platforms, low-code solutions, AI-enabled applications, and integration patterns.
Able to manage secure platform operations and contribute to continuous improvement through automation and enhanced monitoring.