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Tier-1 brand, metro Bengaluru location, generalist senior PM title, and broad skillset increase competition.
Project management skills transferrable, but professional-services preference and PMP requirement increase domain specificity.
Mandatory PMP plus senior program management and client-engagement expectations make shortlisting highly selective.
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Lead and direct multiple concurrent client projects and programs across various business areas, geographies, and technologies from conception to final implementation.
Manage project/program delivery ensuring on-time, within budget, and meeting quality standards while maintaining client satisfaction and handling escalations.
Collaborate with stakeholders for project scoping, proposal creation, and act as single point of contact for clients including pre-sales support and risk management.
Bachelor's degree or equivalent in business, project management, or related field.
Relevant project management certifications required, preferably PMP; ITIL certification beneficial.
Advanced project/program management experience in multinational professional services environment.
Workplace type: Hybrid working.
Experienced in managing complex, multinational client projects and programs with a deep understanding of project/program lifecycle and change management.
Skilled in client engagement acting as primary contact responsible for customer satisfaction and escalation management.
Capable of balancing business and financial constraints with commercial acumen and advanced influencing skills in collaborative environments.