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Tier-1 brand and Bangalore metro increase competition, while niche multi-technology certifications limit the candidate pool.
Vendor-specific UC, telecom, data-centre and security skills reduce cross-industry portability, increasing sensitivity.
Extensive mandatory vendor certifications and platform-specific skills make shortlisting highly strict.
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Provide expert-level technical support and solutions integration for clients across multiple technologies including Networking, Data Centre, Security, Collaboration, and End User Compute.
Lead design and implementation efforts for complex client projects, including preparing technical specifications and alternative solutions, and coordinate activities of junior engineers.
Serve as mentor and escalate unresolved complex issues while maintaining project documentation and client engagement activities.
Bachelor's degree in Information Technology, Computing, or related field required.
Valid CCNP Voice/Collaboration certification mandatory; additional certifications in Collaboration, Customer Experience, Data Centre, Networking, Security, or relevant technologies preferred.
Seasoned work experience in technical implementation engineering across specified technology domains, with proven client engagement and project management experience.
Hybrid working environment; workplace location specifics not explicitly mentioned in the JD.
Experienced technical specialist with deep hands-on expertise in Cisco Unified Communications Manager and related collaboration technologies in enterprise environments.
Proven ability to manage complex technology integrations, lead junior teams, and provide technical mentorship.
Strong background in multi-technology environments including Networking and Collaboration, with capacity to handle escalations and client interactions effectively.