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Tier-1 employer, metro Bangalore location, and generalist devops/operations role increase candidate competition.
Enterprise incident-management and finance-operational context moderately limit cross-industry transferability.
Managerial AVP level with broad infrastructure and incident-management requirements implies moderate filter for experience and leadership.
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Own strategic leadership for enterprise-wide IT production stability and service continuity, focusing on major incident management with rapid resolution to minimize business impact.
Manage 24/7 technical bridge operations, enforce governance on high-impact events and weekend changes, and conduct regular operational health checks with cross-functional teams.
Lead incident response across complex environments, leveraging ITSM best practices and tools to ensure operational resilience and timely remediation.
Experience Required: Not explicitly mentioned in the JD.
Broad technical knowledge across infrastructure and applications domains such as Network, Security, Mainframe, Storage, Database, Middleware, Cloud, End User Computing, and Enterprise Applications.
Weekend shift availability required as part of scheduled coverage.
Strong executive communication skills and ability to lead high-pressure incident management operations.
Proven strategic leader adept at coordinating multidisciplinary, multicultural teams in high-stakes, global IT incident and operational management scenarios.
Experienced in driving operational resilience through proactive governance of major incidents, event management, and weekend change controls.
Capable of distilling complex technical challenges into clear, actionable insights for senior leadership decision-making.