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Strong Tier-1 brand, generic associate operations title, early-career hiring, and broad payments skills increase candidate competition.
Role's payments, SWIFT and AML focus makes industry-specific banking experience highly relevant.
Explicit 6+ month requirement plus payments, SWIFT and AML knowledge create moderate filter.
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Handle routine clerical operations including logging, batching, mail preparation, and phone handling under close supervision.
Investigate and analyze routine to moderately complex payment inquiries involving SWIFT, CHIPS, and FedWire message types.
Escalate complex issues to senior team members following established guidelines and procedures.
6+ months operations support experience or equivalent through work, training, military experience, or education.
Bachelor's degree preferred, preferably in a business-related course.
Ability to work shift schedules including night shifts and public holidays (if on weekdays).
Experience or knowledge in banking operations including payments, settlements, fund transfers, trade & securities, or custody is required.
Familiarity with SWIFT ISO 20022 message types, FED WIRE, and CHIPS terminology and payment error investigations.
Comfortable managing high volume workloads with short turnaround times in fast-paced environments.
Demonstrates risk awareness and compliance understanding, particularly AML/OFAC regulations.