Back
Niche cabin-crew operations reduces applicants despite Air India brand and Delhi metro presence.
Role requires aviation-specific flying and cabin-management experience, making cross-industry transfers difficult.
Multiple mandatory criteria (10 years flying, 3 years management, tenure, disciplinary and health requirements) enforce strict shortlisting.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Ensure operational excellence in cabin crew base operations by managing defined OTP (On-Time Performance) levels and improving Net Promoter Scores through active coaching and feedback.
Manage crew availability, discipline inquiries, and performance inputs related to promotion, contract renewal, and probation confirmation for assigned crew.
Coordinate with internal and external stakeholders to maintain smooth base operations, ensure compliance with safety and DGCA regulations, and assist in crew training and engagement activities.
Minimum 10 years flying experience with at least 3 years in in-flight people management roles such as cabin manager or cabin executive.
Graduate degree mandatory; postgraduate in Management or Operations preferred.
Minimum 2 years tenure remaining before superannuation.
No safety or performance warnings/incidents in past 3 years; BMI within 18.5-24.9; Rating of 3 or above in last fiscal year.
Experienced cabin crew leader with strong operational and people management skills focused on improving crew performance and customer service metrics.
Proven ability to manage multi-stakeholder coordination and adhere to regulatory safety standards.
Demonstrates thorough knowledge of inflight base operations and cabin crew processes with a data-driven approach to coaching and operational improvements.