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Tier-1 employer in Bangalore with a visible senior consultant role increases competition despite niche Power Automate requirement.
Power Automate skills transfer broadly, but consulting and 24x7 operations preference raises domain specificity.
Requires specific Power Automate and 24x7 support expertise, making filters moderately strict.
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Lead 24x7 support and operations for Power Automate (Cloud & Desktop) automations ensuring high availability and SLA adherence.
Manage L1/L2 support including root cause analysis, incident resolution, and coordination with business and technical stakeholders.
Lead and mentor a support team across shifts, oversee deployments, credential management, and enforce operational governance and continuous service improvements.
Hands-on experience with Microsoft Power Automate, Power Platform, and RPA operations.
Education: B.E/B.Tech from a reputed college.
Experience Requirement: Not explicitly mentioned in the JD.
Location: Bengaluru.
Strong troubleshooting and stakeholder management skills relevant to RPA operations and support.
Demonstrated leadership ability managing support teams in 24x7 operational environments.
Experience in maintaining platform stability and process governance in production RPA environments.