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Tier-1 brand, metro location, generalist project role with broad IT operations requirements increases competition.
IT-operations and AIOps skills transfer across industries but require domain-specific experience, so medium.
Specific IT-operations, AIOps, and 24/7 support experience required but no explicit years, so medium strictness.
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Manage non-SAP Operate engagements focusing on IT Operations environments.
Oversee production support activities including hands-on work with AIOps tools.
Lead client RFP responses and support-related bid processes, ensuring 24/7 project support with appropriate commercials and team structures.
Experience with non-SAP IT Operations management required.
Hands-on expertise with AIOps tools mandatory.
Experience responding to client RFPs and support-related bids essential.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing end-to-end IT Operations projects in enterprise environments.
Skilled in integrating AIOps tooling within production support frameworks.
Capable of structuring teams and commercial models for 24/7 operational support.